Privacy Policy

1. Information We Collect

We collect the following data:

Product Usage Data: This consists of user credentials, login details, IP addresses, access times and dates, and other product analytics data that can be used to improve the products and services of IdeaVal.

User Content: This consists of any text, images, audio, video, reports, analyses, or other materials you upload, post, or generate via the IdeaVal platform.

User Feedback: This consists of feedback offered by you to the IdeaVal team in verbal or written communication such as support tickets, surveys, email exchanges, or in-app chat messages.

2. How We Use Your Personal Information

We use your Personal Information for the following purposes:

• To Provide Access to Services: We process your account data, usage data, and any User Content you upload in order to enable you to log in, access features, generate analyses and reports, and generally use the IdeaVal platform.
• To Improve IdeaVal’s Products & Services: We analyze usage patterns, feature adoption, performance metrics, and feedback to refine existing tools, develop new functionality, and optimize overall user experience.
• For Customer Communication: We use your contact information (email, phone) to send you important service-related alerts (e.g., password resets, billing notices), as well as optional newsletters and promotional offers when you’ve opted in.
• For Troubleshooting & Support: When you report an issue or submit a support request, we review the relevant data - logs, error reports, User Content - to diagnose problems and deliver timely resolutions.
• For Internal Record Keeping: We retain logs, analytics data, and feedback records to track system health, conduct audits, and inform strategic planning.
• To Prevent Fraud & Protect the Service: We monitor account activity, IP addresses, and usage anomalies to detect and prevent unauthorized access, abuse, or other security incidents. We may also use this data to defend against legal claims, enforce our Terms of Service, and comply with applicable laws.

3. How We Use Cookies and Similar Technologies

We and our third-party partners use cookies, pixel tags, and similar technologies to collect information about your browsing activities and to distinguish you from other users, enhancing your experience:

• Strictly Necessary Cookies: Required for authentication, security, and basic functionality.
• Functionality Cookies: Remember preferences such as language or display settings.
• Analytics Cookies: Track visits, traffic sources, and page popularity to measure and improve performance.
• Advertising Cookies: (With your consent) Collect browsing data to deliver relevant advertising and share limited aspects with third-party advertising partners.

To opt out of cookies, adjust your browser settings or follow instructions at www.allaboutcookies.org. Disabling non-essential cookies may impair certain features or analytics.

4. With Whom We Share Your Personal Information

We may share your Personal Information with:

• Data Storage Services: Secure providers (e.g., AWS, Google Cloud) that host and back up your data.
• Service Providers: Third-party vendors who help deliver core features (e.g., payment processors, analytics platforms).
• Integrated Third-Party Apps: When you authorize integrations (e.g., Google Drive, Slack), we share only the data necessary to support that integration.
• AI Service Providers: Partners that supply machine-learning or AI capabilities for certain features.
• Corporate Transactions: In connection with a merger, acquisition, or sale of assets, under confidentiality obligations.
• Legal Authorities: If required by subpoena, court order, or other legal process, or to protect our rights and property.

5. How Long We Store Your Information

We retain Personal Information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law:

• Product Usage Data & Logs: Up to 2 years after your last activity.
• User Content: Up to 2 years after deletion from your account, then securely purged.
• Account Data (e.g., contact, billing): Up to 5 years after account closure, unless you request earlier deletion.
• Backups & Archives: May persist for a limited additional period for disaster-recovery, then irreversibly deleted.

6. Your Rights

You have the following rights regarding your Personal Information:

• Access: Request copies of the data we hold about you.
• Rectification: Correct or update inaccurate or incomplete information.
• Erasure: Request deletion of your data, subject to legal exceptions.
• Restriction of Processing: Limit how we use your data.
• Objection to Processing: Oppose processing based on our legitimate interests.
• Data Portability: Receive your data in a structured, machine-readable format.

To exercise any right, contact us at privacy@korpesh.com. We may require verification of your identity and will respond within the timeframe required by applicable law.

7. Data Security

Korpesh maintains a risk-based security program including:

• Technical Safeguards: Encryption in transit (TLS) and at rest.
• Organizational Controls: Role-based access, employee training, and annual policy reviews.
• Physical Protections: Secure data-center facilities with controlled access.
• Incident Response: Procedures for detecting, reporting, and mitigating breaches.

8. Privacy Policies of Other Websites

Our Services may contain links to third-party websites. This Policy applies only to data we collect. Please review the privacy policies of any external sites you visit.

9. Changes to Our Privacy Policy

We review and update this Policy regularly. Material changes will be posted here with an updated “Last Updated” date and, where required, notified to you via email or an in-Service announcement at least 15 days before they take effect.

10. Contact Us

If you have any questions about this Policy, the data we hold, or wish to exercise your data protection rights, you may contact us: